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Support Service - Extended


Support Service - Extended
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Support Service - Extended

Extended Support Service includes single software installation and detailed configuration, according to your specific requirements.

Extended Support Service specifically includes:

  1. One 30 minutes live chat session - for requirements gathering and specific configuration details
  2. Software installation/configuration
  3. Setting up cron jobs/automated tasks
  4. Providing requirements for third-party companies (hosting providers, ssl certificate providers etc)
    Customer is responsible for communications with third-party companies, specific to each service request.

Detailed scope of work will be determined for each customer individually, you may be asked to purchase additional services.

You will need to provide following information along with order:

  1. FTP login details
  2. Store Admin section login details
  3. Module name

You can include this information in Comments field during checkout process, alernatively you can send it via email to CommerceXP support.

You can't use discount coupons/bonus points for services according to Installation Service Terms.

For Personal Education sessions you will need Premium Support Service. For simple module installation you will need Basic Support Service

Please order this product if you have some special needs concerning your previously-ordered module.

Available Options:
Would you like us to install this application for you?     
Would you like us to backup your site?     
Installation: Turn Around:     
Please choose your installation time frame.     
This product was added to our catalog on Monday 16 November, 2009.
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